Spinmama Privacy Policy

Last Updated: August 19, 2025

Our Promise to You

Let's cut through the legalese for a second. This document is here to explain, in the clearest way possible, how we handle your personal information. Your privacy and security are a massive priority for us. We know that you're trusting us with your data, and we're committed to protecting that trust. This policy outlines what we collect, why we need it, and how we keep it safe.

What Information Do We Collect?

When you use Spinmama, we need to collect certain types of information to provide our services and meet our legal obligations. We've broken it down into a few categories:

• Identity Data: This is the basic stuff—your full name, date of birth, and gender. We need this to make sure you are who you say you are and are of legal age to play.
• Contact Data: Your physical address, email address, and phone number. We need this to contact you about your account and for verification purposes.
• Financial Data: This includes information about your payment methods, like credit card details (heavily encrypted, of course) or e-wallet information. We need this to process your deposits and withdrawals.
• Transaction Data: We keep a record of your deposits, withdrawals, bets, and wins. This is required for our accounting and for your playing history.
• Technical Data: Information like your IP address, browser type, and device. This helps us optimize the site for your device and protect against fraud.

How and Why We Use Your Information

We don't just collect data for the fun of it. Every piece of information has a specific and important purpose.

• To Set Up and Manage Your Account: This is the primary reason. We need to know who you are to create and maintain your account.
• To Comply with the Law: Our license requires us to perform "Know Your Customer" (KYC) and anti-money laundering checks. This is non-negotiable and protects everyone.
• To Process Your Payments: Pretty simple—we can't process your deposits or send you your winnings without your financial details.
• To Improve Our Service: We analyze anonymous technical and usage data to see what's working on our site and what isn't. This helps us fix bugs and make the user experience better.
• To Keep You Informed: We use your contact info to send you important service updates about your account and, if you opt-in, information about promotions and bonuses.

Data Security: How We Protect You

This is the part we're obsessed with. We use a whole range of security measures to prevent your personal data from being lost, stolen, or accessed without authorization. All sensitive data is transmitted using 128-bit SSL (Secure Socket Layer) encryption—that's the same level of security used by major banks. Our servers are protected by state-of-the-art firewalls, and access to your personal information is strictly limited to employees who have a legitimate need to see it.

Your Rights as a Player

You have control over your personal data. Under data protection laws, you have several rights, including:

• The right to access the personal data we hold about you.
• The right to correct any inaccurate information.
• The right to request the deletion of your data (in certain circumstances).
• The right to object to us processing your data for marketing purposes.

If you wish to exercise any of these rights, please get in touch with our customer support team.